Western Capital

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Collections Consulting
Debt Collection
Consulting Services




Western Capital can help you identify the knowledge, skills, and attributes your employees must have to achieve your collection departments performance outcomes. We will work side by side with senior management to establish and craft detailed performance standards for all collectors.  We will design and implement your internal FDCPA compliant collection programs to keep your company free from lawsuits and litigation. We will show you how to set standards to make your Accounts Receivable Department A PROFIT CENTER! 

Are you losing skilled employees? Our consultants will provide your collectors with a focused learning and career development program that will guarantee your company better performance and higher per employee cash scores. Our competency model can take the guesswork out of deciding what training to provide your employees and can serve as the basis for developing and integrating the full complement of human resource systems.

With Western Capital, Your Company Can Attain Outstanding Results

  • Increased overall levels of performance and performance expectations
  • Alignment of employees' behavior with business strategies
  • Implementation of a new employer/employee contract in which the organization gives employees opportunities to develop in exchange for their value-added contribution
  • Accurate methods for measuring the "whole-person" contribution of each employee

Western Capital's Custom Training Department and Advanced Debt Collection Consulting can help your organization develop a first-rate Accounts Receivable Department

Call Western Capital for more information.

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